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How gt1008 Handles Your Personal Information

Your account data — including login details, wallet transactions via DANA, OVO, or GoPay, and device activity — is handled with care. This page explains exactly what we collect, why we collect it, and how you can request changes or deletion at any time.

Account Data ProtectionDANA · OVO · GoPay Transaction PrivacyCookie & Device ControlsYour Right to Access or Delete
gt1008 How gt1008 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on gt1008. Here is what that looks like in practice — from the moment you log in from Jakarta or Surabaya to the moment a withdrawal clears to your wallet.

Account Security

Your account is protected with encrypted login sessions. If we detect an unusual sign-in — a new device or unfamiliar location — we prompt re-verification before granting access.

Cookie Controls

We use session cookies to keep you logged in across mobile and browser. You can review and adjust cookie preferences from your account settings at any time without losing your session data.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. You may request early deletion where local law permits.

Requesting Changes

To update your registered email, phone number, or wallet details, contact support with your account username. Identity verification is required before any sensitive detail is changed.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is stored, want to update your registered details, or need to submit a deletion request, our support team handles privacy queries directly. Reach us through any of the channels below — we respond to privacy-related requests as a priority.

Team online

Live Chat

Open the chat icon from your account dashboard. Available around the clock for account and data queries, including wallet verification for DANA, OVO, and GoPay.

Email Support

Send your privacy request to our support address from your registered email. Include your account username so we can locate your data record quickly.

Help Centre

Browse the account and privacy section of our help centre for step-by-step guidance on data access requests, cookie settings, and account closure.

Common Questions About Your Data on gt1008

These are the questions we hear most often about data, cookies, and account privacy. If yours is not here, reach out via live chat or email.

We collect your name, email, phone number, and the wallet details you register — such as DANA, OVO, or GoPay. Device and session data is also logged to secure your account.

Payment records are stored in encrypted form and used only for transaction verification and dispute resolution. They are not shared with third parties outside of required financial reporting obligations.

Yes. Contact our support team from your registered email with your account username. We will compile and send your data record within a reasonable timeframe after verifying your identity.

Submit a deletion request via live chat or email. We will verify your identity, close the account, and remove personal data in line with applicable local law and any mandatory retention periods.

We use session and functional cookies to maintain your login and remember your preferences across devices. You can adjust cookie settings from your account page; some features may be limited if cookies are disabled.

Contact support immediately via live chat. We will review your account activity, flag any suspicious sessions, and guide you through securing your account and updating your credentials.